Shanovia (“we”, “our”, or “us”) operates the Shanovia website and related services (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use our website, we may collect certain personal information including but not limited to:

• Name
• Email address
• Phone number
• Professional background information
• Resume or profile information you choose to provide

This information is collected when you:

• Submit a contact form
• Participate in a skills gap scan
• Request training or consultation
• Subscribe to updates or newsletters

How We Use Your Information

We use the information collected for the following purposes:

• To provide skills gap analysis and training services
• To communicate with users about services or inquiries
• To improve the functionality of our website
• To provide support and respond to user requests
• To analyse usage trends and improve the platform

We do not sell or rent personal information to third parties.

Resume and Profile Information

If you submit a resume or professional profile information, it will be used solely for the purpose of evaluating your professional profile and identifying potential skill gaps.

Your information will not be shared with employers, recruiters, or third parties without your consent.

Use of Third-Party Tools

We may use trusted third-party tools and services to assist with:

• Website analytics
• communication tools
• secure payment processing
• AI-assisted analysis of resumes or profiles

These services may temporarily process user data solely to deliver the requested service. Your information is not used to train external AI systems.

Cookies

Our website may use cookies to improve user experience.

Cookies help us:

• understand how visitors use the website
• remember user preferences
• improve performance and usability

Users may disable cookies through their browser settings.

Data Security

We take reasonable steps to protect user data from:

• unauthorized access
• misuse
• disclosure
• alteration

However, no website can guarantee complete security.

Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

Users may request deletion of their personal data at any time.

Your Rights

You may request to:

• access the personal data we hold about you
• update or correct your information
• request deletion of your personal data

Requests can be made through our contact form.

External Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have questions regarding this Privacy Policy, please contact us through the website contact form.